In general we ship your order within one business day (Monday - Friday). For prepayment orders, we wait for the payment. On the day of shipping, you will receive a shipping confirmation email. (Check your spam folder, if necessary!)
We can not guarantee you an exact delivery time, because we have no influence on that. However, we regularly track the delivery times of our shipping service provider DHL and will gladly provide you with the data here. We ship from Germany and the average delivery time to the respective country is as follows.
| Europe | 1-2 business days |
| Argentina | 3 business days |
| Australia | 6 business days |
| Bolivia | 4 business days |
| Brazil | 3 business days |
| Canada | 2 business days |
| Chile | 3 business days |
| Colombia | 2 business days |
| Costa Rica | 3 business days |
| Dominican Republic | 4 business days |
| Ecuador | 3 business days |
| Guadeloupe | 3 business days |
| Guatemala | 3 business days |
| Honduras | 3 business days |
| Martinique | 3 business days |
| Mexico | 3 business days |
| Nicaragua | 3 business days |
| Panama | 3 business days |
| Peru | 3 business days |
| Paraguay | 3 business days |
| El Salvador | 3 business days |
| Turkey | 2 business days |
| United States of America | 2 business days |
| Uruguay | 2 business days |
| Venezuela | 4 business days |
| South Africa | 2 business days |
New: Download your documents directly after ordering incl. QR code to the star register!